Introduction

At The Collective, we’re committed to protecting your privacy and handling your information with care. This policy outlines how we collect, use, and protect the personal information you share with us — whether you're booking a session, browsing our site, or working with our team.


Information We Collect


Personal Information

When you book services, contact us, or complete a form on our site, we may collect personal details such as your name, email address, phone number, billing information, and any other data necessary to fulfill your request.


Usage Data

We may collect technical information about how you interact with our website — including your IP address, browser type, pages visited, and general site activity — to help us improve performance and functionality.


How We Use Your Information


To Provide Services

We use your information to process bookings, manage communication, fulfill services, and handle payments.


To Communicate with You

We may use your contact details to send order confirmations, service updates, or relevant follow-up messages.


To Improve Our Site and Services

Usage data helps us understand how visitors interact with our site so we can enhance the experience and resolve any issues.


Sharing Your Information


With Trusted Partners

We may share limited information with third-party providers who support our business — such as payment processors, scheduling tools, or email services. These partners are contractually obligated to safeguard your information.


When Legally Required

We may disclose information if required to comply with legal obligations, enforce our policies, or respond to lawful requests.


How We Protect Your Data

We implement reasonable security measures to protect your personal data. While no system is completely immune to risk, we take care to prevent unauthorized access or misuse.


Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is inadvertently collected, we will promptly delete it.


Policy Updates

We may update this policy periodically. The most current version will always be available on our website. Please check back occasionally to stay informed.